Posted: 28 July 2014

The business case

Kate Van der Plank, Head of Community Investment for National Grid writes about how National Grid invests in communities through its charitable giving programmes and the measurable impact that this community spend has.
Return on investment: National Grid is keen to measure the impact volunteering has on its employees, from both a professional and personal development perspective.

Return on investment: National Grid is keen to measure the impact volunteering has on its employees, from both a professional and personal development perspective.

 

Charitable giving across the corporate sector was £391 m last year, according to the London Benchmarking Group model used by 73 businesses. This is a phenomenal funding stream.

Of all charity sector supporters, ‘corporates’ are arguably the most transparent in their motives. One of their primary goals is to make a profit, so they’re pretty open about wanting to get something out of what they put in.

A social return is also critical to the business case – being able to show evidence for and articulate the social impact of community investment is good for corporate reputation.

Kate Van der Plank, National Grid’s Head of UK Community Investment

Kate Van der Plank, National Grid’s Head of UK Community Investment

At National Grid, we invest around £10m each year in UK communities through our charitable giving programmes. So it’s essential we manage our funding with the same rigour and accuracy as any other spending.

Decisions, therefore, about who and what to support are increasingly smart and strategic: we want our investment to create tangible shared benefits for our business, our employees and the communities in which we operate and live in.

We’re not just looking for a logo on a leaflet or a poster in return for financial support. When it comes to community action, we want clear targets and measurable impact in everything we do.

Charitable organisations that can show they already have measurement systems in place and that can provide robust social impact data are definitely ahead of the game, because it supports our aim to create real shared value. We want to invest in projects or build partnerships that are mutually beneficial to the business as well as the voluntary sector organisation or society overall.

A key consideration for us is the ability to measure the impact volunteering has on our employees, from both a professional and personal development perspective.

We do this through quantitative and qualitative surveys on completion of a particular project or secondment. This can range from what skills and experiences have been gained from a Community Action Day to a longer term project such as volunteering at Special Olympics GB, just two of our current community action initiatives. Measurement is on several levels: impact on the community organisations we support and their beneficiaries; impact on the employee and overall impact and value for the business.

We have recently developed a unique interactive Community Action & Skills Hub, which allows us to focus on high-quality, skills-based volunteering where we can achieve the greatest social impact, whilst at the same building the capability of our organisation. The Hub helps our employees select a volunteering activity that will best enable them to achieve their personal development goals through the development of vital business and leadership skills.

Corporate community investment is today much more sophisticated and is about generating all-win outcomes. By recognising the need to create a return for their corporate supporters, charities will create a winning formula.

  • Michael Scott

    Just came across this post today and I enjoyed reading about the ways that National Grid is engaging and investing in the community through employee volunteering. We at the National Council for Voluntary Organisations (NCVO) wax lyrical about the benefits of employer supported volunteering, and provide a ‘How To’ guide on the KnowHow NonProfit website, so it’s great to see examples of this in action!

    Michael Scott – Investing in Volunteers (IiV) Manager
    http://www.iive.org.uk

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“When it comes to community action, we want clear targets and measurable impact in everything we do.”

Kate Van der Plank, Head of Community Investment for National Grid