We would really like to receive comments on any article published on this site.
However, to keep dialogue civil and on topic we will remove posts that are:
- abusive, racist, sexist or similarly offensive, either to other users, our customers or employees
- advertising services, spam or similar comments
- comments that are heading off-topic or are not related to the original article.
If comments break these guidelines, we may remove them from the site. Persistent abusers of the comments system will be blocked
If you have a problem with our gas services you can find out more about our code of practice for gas customers on our website. For information on our Transmission business please refer to our Transmission Customer Commitment.